With 15+ years of recruitment experience, our founder, Lezly
Kaye, built this agency to remove the friction from outsourcing.
You’re not just hiring a VA you’re working with a team that
knows the ins and outs of finding the right fit. Every VA is
trained, vetted, and matched based on real-world industry
experience.
Locally managed team, built for Australian business culture
Recruitment process backed by 15 years of hiring experience
Trained for your industry not generic offshore support
Personalized onboarding, support, and long-term placements
Yes. The OE Agency is Australian-owned and managed. While most of our team members are offshore, our processes, client onboarding, and oversight are led by an Australian founder to ensure alignment with local business standards.
Our VAs work remotely from the Philippines. They're experienced professionals who have been carefully vetted to meet the expectations of Australian businesses.
Any business. Any industry. Any VA need. From accounting firms to trade businesses, NDIS providers to consultants, we’re built to support Australian businesses, wherever they need help most.
Depending on your needs, VAs can take over admin tasks, client follow-ups, inbox and calendar management, quoting, job scheduling, bookkeeping, data entry, CRM updates, social media support, and more.
Each VA goes through a multi-step process: application screening, skills assessment, interviews, background checks, and trial tasks. We only move forward with candidates we’d trust in our own business.
Yes. You'll have a dedicated VA assigned to your business. We also provide backup support and can step in quickly if your VA becomes unavailable for any reason.
Yes. Once we’ve shortlisted candidates based on your requirements, you’ll have the chance to meet them via video call before moving forward.
We’re flexible. You can scale your VA support up or down depending on workload. If you need additional support, we can recruit and onboard extra team members for you.
We use Slack as our main communication channel for real-time updates, performance monitoring, and quality checks. You’ll also have the option to communicate with your VA directly via email, depending on what suits your workflow best. If you need help setting up the process, we’ll guide you during onboarding.